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Merge pull request #833 from RealRancor/documents_troubleshooting

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Add troubleshooting for documents app
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Morris Jobke 2015-02-10 20:51:08 +01:00
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admin_manual/configuration/collaborative_documents_configuration.rst
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@ -35,3 +35,17 @@ on the ``Apply and test`` button. If you have a working LibreOffice or OpenOffic
installation a green ``Saved`` icon should appear.
.. image:: ../images/documents_apply_test.png
**Troubleshooting**
If the mentioned test fails please make sure that:
* you're not running Windows (it is currently not supported)
* the PHP functions ``escapeshellarg`` and ``shell_exec`` are not disabled in your
PHP configuration
* the libreoffice/openoffice binary is within your PATH and is executeable for the
HTTP user
* your SELinux configuration is not blocking the execution of the binary
* the PHP ``open_basedir`` is correctly configured to allow the access to the binary
More hints why the test is failing can be found in your ``data/owncloud.log``.