From 4a9d5c4428af606f47d427d48dc2d03b05aaf87d Mon Sep 17 00:00:00 2001 From: RealRancor Date: Tue, 10 Feb 2015 20:34:05 +0100 Subject: [PATCH] Add troubleshooting for documents app --- .../collaborative_documents_configuration.rst | 14 ++++++++++++++ 1 file changed, 14 insertions(+) diff --git a/admin_manual/configuration/collaborative_documents_configuration.rst b/admin_manual/configuration/collaborative_documents_configuration.rst index 17bbce179..ab3a8529d 100644 --- a/admin_manual/configuration/collaborative_documents_configuration.rst +++ b/admin_manual/configuration/collaborative_documents_configuration.rst @@ -35,3 +35,17 @@ on the ``Apply and test`` button. If you have a working LibreOffice or OpenOffic installation a green ``Saved`` icon should appear. .. image:: ../images/documents_apply_test.png + +**Troubleshooting** + +If the mentioned test fails please make sure that: + +* you're not running Windows (it is currently not supported) +* the PHP functions ``escapeshellarg`` and ``shell_exec`` are not disabled in your + PHP configuration +* the libreoffice/openoffice binary is within your PATH and is executeable for the + HTTP user +* your SELinux configuration is not blocking the execution of the binary +* the PHP ``open_basedir`` is correctly configured to allow the access to the binary + +More hints why the test is failing can be found in your ``data/owncloud.log``. \ No newline at end of file