From 05c906d7814b5fbb3621ab41bb8731f3fbd90deb Mon Sep 17 00:00:00 2001 From: RealRancor Date: Sat, 4 Apr 2015 16:02:32 +0200 Subject: [PATCH] Add common problems / errors --- admin_manual/issues/index.rst | 27 ++++++++++++++++++++++++--- 1 file changed, 24 insertions(+), 3 deletions(-) diff --git a/admin_manual/issues/index.rst b/admin_manual/issues/index.rst index 078771304..5a31c965e 100644 --- a/admin_manual/issues/index.rst +++ b/admin_manual/issues/index.rst @@ -42,8 +42,8 @@ General Troubleshooting Debugging the issue ~~~~~~~~~~~~~~~~~~~ -In a standard ownCloud installation the log level is set to "Normal". to find any issues -you need to raise the log level to "All" from the Admin page. Please see :doc:`../configuration_server/logging_configuration` +In a standard ownCloud installation the log level is set to ``Normal``. To find any issues +you need to raise the log level to ``All`` from the Admin page. Please see :doc:`../configuration_server/logging_configuration` for more informations on this log levels. Some logging - for example JavaScript console logging - needs manually editing the @@ -73,10 +73,28 @@ Disregarding this can lead to unwanted behaviours like: * Undetected changes due to caching in the database If you need to directly upload files from the same server please use a WebDAV command -line client like `cadaver` to upload files to the WebDAV interface at: +line client like ``cadaver`` to upload files to the WebDAV interface at: https://example.org/owncloud/remote.php/webdav +Common problems / error messages +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + +Some common problems / error messages found in your logfiles as described above: + +* ``SQLSTATE[HY000] [1040] Too many connections`` -> You need to increase the + connection limit of your database, please refer to the manual of your database + for more informations. +* ``SQLSTATE[HY000]: General error: 5 database is locked`` -> You're using ``SQLite`` + which can't handle a lot of parallel requests. Please consider converting to + another database like described in :doc:`../configuration_database/db_conversion`. +* ``SQLSTATE[HY000]: General error: 2006 MySQL server has gone away`` -> The database + request takes too long and therefore the MySQL server times out. Please refer + to the manual of your database how to raise the configured timeouts. +* ``SQLSTATE[HY000] [2002] No such file or directory`` -> There is a problem + accessing your SQLite database file in your datadirectory (``data/owncloud.db``). + Please check the permissions of this folder/file or if it exists at all. + Troubleshooting Webserver and PHP problems ------------------------------------------ @@ -154,6 +172,9 @@ helpful. See: `_ (Describes problems with Finder on various webservers) +There is also a well maintained FAQ thread available at the `ownCloud Forums `_ +forums which contains various additional informations about WebDAV problems. + Troubleshooting Contacts & Calendar -----------------------------------