diff --git a/user_manual/files/files.rst b/user_manual/files/files.rst
index 9a3db136a..10b116d6f 100644
--- a/user_manual/files/files.rst
+++ b/user_manual/files/files.rst
@@ -331,12 +331,20 @@ Known Problems
 **Problem**
   Windows does not connect using HTTPS.
 
-**Solution**
+**Solution 1**
   The Windows WebDAV Client might not support Server Name Indication (SNI) on
   encrypted connections. If you encounter an error mounting an SSL-encrypted
   ownCloud instance, contact your provider about assigning a dedicated IP 
   address for your SSL-based server.
 
+**Solution 2**
+  The Windows WebDAV Client might not support TSLv1.1 / TSLv1.2 connections.
+  If you have restricted your server config to only provide TLSv1.1 and above
+  the connection to your server might fail. Please refer to the WinHTTP_
+  documentation for further information.
+
+.. _WinHTTP: https://msdn.microsoft.com/en-us/library/windows/desktop/aa382925.aspx#WinHTTP_5.1_Features
+
 **Problem**
   You receive the following error message:
   **Error 0x800700DF: The file size exceeds the limit allowed and cannot be