diff --git a/admin_manual/configuration_files/encryption_configuration.rst b/admin_manual/configuration_files/encryption_configuration.rst index 5a756d5ae..ceb9b263f 100644 --- a/admin_manual/configuration_files/encryption_configuration.rst +++ b/admin_manual/configuration_files/encryption_configuration.rst @@ -300,3 +300,15 @@ both their old and new passwords to do this. If you have enabled the Recovery Key then you can change a user's password in the Nextcloud Users panel to match their back-end password, and then, of course, notify the user and give them their new password. + +Troubleshooting +--------------- + +Invalid private key for encryption app +^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ + +This `issue `_ is being worked +on. In the meantime there is a +`workaround `_ +which unfortunately is only suitable for administrators comfortable with the +command line.