diff --git a/doc/troubleshooting.rst b/doc/troubleshooting.rst index cbb4f61510..b7a2aef059 100644 --- a/doc/troubleshooting.rst +++ b/doc/troubleshooting.rst @@ -13,3 +13,16 @@ Troubleshooting If you are prompted, but the authentication fails even though the credentials your provided are correct, please ensure that your authentication backend is configured properly. + + +:The desktop client fails for an unknown reason: + Start the client with ``--logwindow``. You can also open a log window for an + already running session, by simply starting the client again with this + parameter. Syntax: + + * Windows: ``C:\Program Files (x86)\ownCloud\owncloud.exe --logwindow`` + * Mac OS X: ``/Applications/owncloud.app/Contents/MacOS/owncloud --logwindow`` + * Linux: ``owncloud --logwindow`` + + The log output can help you with tracking down problem, and if you report + a bug, it's useful to include the output.