From b6693eb3b456094fac75c126afbea4b2fa2f9e80 Mon Sep 17 00:00:00 2001 From: freakwriter Date: Mon, 8 Jul 2024 17:10:28 -0400 Subject: [PATCH 1/4] Add debug tool info to help.md --- docs/help-community/help.md | 23 +++++++++++++++++++++++ 1 file changed, 23 insertions(+) diff --git a/docs/help-community/help.md b/docs/help-community/help.md index 0601d7c93..2b62475b8 100644 --- a/docs/help-community/help.md +++ b/docs/help-community/help.md @@ -12,4 +12,27 @@ If you need more help with n8n, you can ask for support in the [forum](https://c If your Cloud instance is having issues, or if you're an enterprise customer who needs support, you can contact [help@n8n.io](mailto:help@n8n.io). +## Use the About n8n debug tool +Whether you're posting to the forum or emailing customer support, you'll get help faster if you provide details about your n8n instance in your first post or email. + +The fastest way to do this is to use the **About n8n** debug tool: + +1. Open the left-side panel. +2. Select **Help**. +3. Select **About n8n**. +4. The **About n8n** modal opens to display your current information. +5. Select **Copy debug information** to copy your information. +6. n8n recommends pasting this information into your forum post or support email. + +/// note | Don't see **Copy debug**? +The **Copy debug** option is available beginning in n8n version 1.49.0. + +If you're using an earlier version of n8n, n8n recommends manually providing this information: + +* n8n version +* Database (default: SQLite) +* n8n EXECUTIONS_PROCESS setting (default: own, main) +* Running n8n via (Docker, npm, n8n cloud, desktop app) +* Operating system +/// From 1dcd62a796ae33145ae5419ed720b7717d297412 Mon Sep 17 00:00:00 2001 From: Deborah Barnard Date: Tue, 9 Jul 2024 10:11:23 +0100 Subject: [PATCH 2/4] Update docs/help-community/help.md --- docs/help-community/help.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/help-community/help.md b/docs/help-community/help.md index 2b62475b8..63d166ac7 100644 --- a/docs/help-community/help.md +++ b/docs/help-community/help.md @@ -31,7 +31,7 @@ The **Copy debug** option is available beginning in n8n version 1.49.0. If you're using an earlier version of n8n, n8n recommends manually providing this information: * n8n version -* Database (default: SQLite) +* Database * n8n EXECUTIONS_PROCESS setting (default: own, main) * Running n8n via (Docker, npm, n8n cloud, desktop app) * Operating system From 08a3e816f6a8280b46cb1133755597229a091a6d Mon Sep 17 00:00:00 2001 From: Deborah Barnard Date: Tue, 9 Jul 2024 10:11:28 +0100 Subject: [PATCH 3/4] Update docs/help-community/help.md --- docs/help-community/help.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/help-community/help.md b/docs/help-community/help.md index 63d166ac7..5c7f2957b 100644 --- a/docs/help-community/help.md +++ b/docs/help-community/help.md @@ -32,7 +32,7 @@ If you're using an earlier version of n8n, n8n recommends manually providing thi * n8n version * Database -* n8n EXECUTIONS_PROCESS setting (default: own, main) +* n8n EXECUTIONS_PROCESS setting * Running n8n via (Docker, npm, n8n cloud, desktop app) * Operating system /// From a18dd1d88394cf72cb800d3dbe3a81afd5bcc9d7 Mon Sep 17 00:00:00 2001 From: Deborah Barnard Date: Tue, 9 Jul 2024 10:11:32 +0100 Subject: [PATCH 4/4] Update docs/help-community/help.md --- docs/help-community/help.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/help-community/help.md b/docs/help-community/help.md index 5c7f2957b..15e0ecf33 100644 --- a/docs/help-community/help.md +++ b/docs/help-community/help.md @@ -33,6 +33,6 @@ If you're using an earlier version of n8n, n8n recommends manually providing thi * n8n version * Database * n8n EXECUTIONS_PROCESS setting -* Running n8n via (Docker, npm, n8n cloud, desktop app) +* Running n8n via (Docker, npm, n8n cloud) * Operating system ///