---
title: Freshworks CRM node documentation
description: Learn how to use the Freshworks CRM node in n8n. Follow technical documentation to integrate Freshworks CRM node into your workflows.
contentType: [integration, reference]
---

# Freshworks CRM node

Use the Freshworks CRM node to automate work in Freshworks CRM, and integrate Freshworks CRM with other applications. n8n has built-in support for a wide range of Freshworks CRM features, including creating, updating, deleting, and retrieve, accounts, appointments, contacts, deals, notes, sales activity and more. 

On this page, you'll find a list of operations the Freshworks CRM node supports and links to more resources.

/// note | Credentials
Refer to [Freshworks CRM credentials](/integrations/builtin/credentials/freshworkscrm.md) for guidance on setting up authentication. 
///

## Operations

* Account
    * Create an account
    * Delete an account
    * Retrieve an account
    * Retrieve all accounts
    * Update an account
* Appointment
    * Create an appointment
    * Delete an appointment
    * Retrieve an appointment
    * Retrieve all appointments
    * Update an appointment
* Contact
    * Create a contact
    * Delete a contact
    * Retrieve a contact
    * Retrieve all contacts
    * Update a contact
* Deal
    * Create a deal
    * Delete a deal
    * Retrieve a deal
    * Retrieve all deals
    * Update a deal
* Note
    * Create a note
    * Delete a note
    * Update a note
* Sales Activity
    * Retrieve a sales activity
    * Retrieve all sales activities
* Task
    * Create a task
    * Delete a task
    * Retrieve a task
    * Retrieve all tasks
    * Update a task

## Templates and examples

<!-- see https://www.notion.so/n8n/Pull-in-templates-for-the-integrations-pages-37c716837b804d30a33b47475f6e3780 -->
[[ templatesWidget(page.title, 'freshworks-crm') ]]

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